Public Service Internship Placement System
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Summary
Developed a comprehensive system to manage and streamline public service intern placements, enhancing efficiency and user experience at Railway Training Institute.
EMMANUEL MUSAU MUTISO
Information Technology Professional & Business Development Officer
Nairobi, KE.About
Resourceful and detail-oriented Information Technology graduate with hands-on experience in system administration, user support, and network management, complemented by robust business development skills. Adept at troubleshooting technical issues, managing ICT infrastructure, and developing efficient digital solutions, while also excelling in client relationship management and driving portfolio growth in financial services. Committed to continuous learning and delivering high-quality, results-driven outcomes in fast-paced environments.
Work
Simple Pay Capital Limited
|Business Development Officer (Loan Officer)
Wote, Makueni County, Kenya
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Summary
Managed business development, client relationships, and loan portfolio growth for Simple Pay Capital Limited, driving client acquisition and ensuring regulatory compliance.
Highlights
Evaluated loan applications and conducted comprehensive client credit assessments, facilitating timely lending decisions to drive significant portfolio growth.
Built and maintained strong client relationships, proactively promoting financial products and services to expand market penetration and client base.
Managed diverse loan portfolios, meticulously monitoring repayments and ensuring strict compliance with all regulatory and company policies.
Utilized digital systems for accurate data entry, validation, reporting, and comprehensive customer relationship management, enhancing operational efficiency.
Provided excellent customer support, adeptly resolving loan-related inquiries and actively assisting in recovery processes to maintain portfolio health.
Machakos County Government, ICT Department
|ICT Attachment
Machakos, Machakos County, Kenya
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Summary
Contributed to ICT infrastructure management and user support within the Machakos County Government, ensuring system stability and operational efficiency.
Highlights
Installed, configured, and maintained critical computer systems, ensuring optimal performance and reliability for government operations.
Troubleshot and resolved system and network problems, diagnosing hardware/software faults and replacing components to minimize downtime and ensure continuity.
Provided comprehensive email support, including setting up new user accounts, profiles, and updating email signatures, enhancing user productivity and communication.
Proactively assisted in backup and recovery operations, maintaining and monitoring backup equipment and data integrity to safeguard critical information.
Liaised effectively with ICT officers to manage and track ICT inventory, ensuring accurate asset management and optimal resource allocation.
Delivered essential user support, resolving technical issues efficiently and ensuring smooth daily operations for staff.
Managed network infrastructure, including troubleshooting, cable termination, and trunking, to maintain robust and reliable connectivity.
Education
Railway Training Institute
Nairobi, Nairobi County, Kenya
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Diploma
Information Technology
Courses
Computer Systems
Database Management
Networking
Cybersecurity
IT Project Management
Software Development
TAWA Mixed Secondary School
N/A, N/A, N/A
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KCSE
Languages
ENGLISH
KISWAHILI
KAMBA
Skills
Operating Systems
Windows, Linux, macOS.
Programming Languages
Python, JavaScript, C, C++, HTML, CSS.
Database Management
MySQL, MongoDB.
Networking & IT Support
TCP/IP, DNS, DHCP, LAN/WAN Configuration, Network Troubleshooting, Cable Termination.
Tools & Technologies
VMware, Git, Microsoft Office Suite.
Problem-solving
Troubleshooting, Analytical Thinking, Critical Thinking.
Time Management
Multitasking, Prioritization, Organizational Skills.
Communication
Interpersonal Skills, Client Relations, Stakeholder Engagement.
Teamwork & Leadership
Team-oriented, Leadership Potential, Collaboration.
Continuous Learning
Fast Learner, Proactive Attitude, New Technologies Adaptation.
Interests
Social Networking
Adventure
References
MR PETER MUTHAMA
ICT Officer, Machakos County Government, 0745512452
MR STEPHEN MUSAU
Finance and Administration, Paragon DRC Sarl Kinshasa, 0721285151
MR PETER WEKESA
Records Management officer, Machakos County Government, 0711717182